Jordan Calderon
Open to Opportunities

Jordan Calderon

IT Systems Administrator

San Diego, CA
Currently: IT Systems Administrator at California Coast Credit Union
San Diego Primary Open to NYC Remote
Targeting Systems Administrator / Systems Engineer roles by end of 2026

About Me

A results-driven IT professional with a passion for building reliable, efficient systems infrastructure.

Jordan Calderon

IT Professional with Enterprise Expertise

I'm an IT Systems Administrator with a background in endpoint management, user administration, and system support. Experienced with VMware AirWatch, Active Directory, and troubleshooting Windows environments. I also have hands-on experience with Linux administration, Docker containerization, and API/webhook automation. Currently serving at California Coast Credit Union, I'm focused on continuing to grow in the San Diego market.

I've progressed from IT Support Specialist to Supervisor, and now Systems Administrator—each step building on my skills in device management, automation scripting, and cross-functional collaboration. Beyond enterprise tools, I manage cloud infrastructure with Cloudflare (Tunnels, Workers), deploy containerized applications, and build event-driven workflows with APIs and webhooks. I'm passionate about streamlining operations and delivering reliable IT services.

BS MIS SDSU, 2019
CompTIA A+, Network+
Current Role IT Systems Admin
Location San Diego, CA

Technical Skills

Tools and technologies I work with.

Endpoint Management

VMware AirWatch Workspace ONE Microsoft Intune Windows Server Active Directory

Telephony

VoIP Unified Communications Avaya IP Office Contact Center

Programming & Automation

Python 3 JavaScript PowerShell Bash Scripting API Integration Webhook Architecture

DevOps & Infrastructure

Linux Docker Cloudflare Git CI/CD

Software & Tools

Microsoft 365 Jira CRM

Networking & Security

SSH & Remote Admin VPN DNS/DHCP Network Tunneling SSL/TLS Access Control Log Analysis

Work Experience

Progressive career in IT with increasing responsibility.

CCCU
California Coast Credit Union — San Diego, CA

IT Systems Administrator

Since 08/2022
  • Executed a major IT infrastructure upgrade, including server deployment and configuration, to support enterprise-level operations and scalability.
  • Manage endpoint devices using VMware AirWatch, handling device enrollment, compliance, and security policies.
  • Collaborate with cross-functional teams to ensure smooth deployment of new systems and updates.
  • Develop custom scripts to automate troubleshooting tasks.
CCCU
California Coast Credit Union — San Diego, CA

IT Support Supervisor

09/2020 to 08/2022
  • Supervised a team of 6, resolving over 1,000 weekly user requests, focusing on troubleshooting, device management, and internal support.
  • Implemented IT processes for new system rollouts, collaborating closely with technical teams and executive leadership.
  • Regularly adapted to new technologies, deploying them across the organization to improve IT service delivery.
CCCU
California Coast Credit Union — San Diego, CA

IT Support Specialist

09/2019 to 09/2020
  • Provided frontline technical support, troubleshooting hardware and software issues for bank members.
  • Created scripts to automate recurring troubleshooting tasks, improving efficiency and reducing support times.
  • Assisted in system migrations and upgrades, collaborating with technical teams to ensure seamless transitions.

Certifications

Industry-recognized credentials validating technical expertise.

CompTIA A+

✓ Completed

CompTIA Network+

✓ Completed

CompTIA Security+

⏳ In Progress

Education

Academic background in Management Information Systems.

San Diego State University

Bachelor of Science in Management Information Systems

Graduated May 2019

International Experience

Spring 2019: International Business Strategy program

East China Normal University — Shanghai, China

Relevant Coursework

International Business Strategy Business Processes, ERP and Analytics Information Systems Analysis Data Management Systems Networks and Data Communications

Organizations

San Diego State University Out for Business Association of Information Technology Professionals

Get In Touch

Interested in connecting? Reach out through any of the channels below.

Let's Connect

I'm currently exploring new opportunities in the San Diego area and beyond. Whether you have a position that matches my background or want to discuss how I can contribute to your team, I'd love to hear from you.